Independent Publication · Not Affiliated with Marks Electrical
CMA Case:Closed
Final Infringement Notice:Issued
Penalty:£720,000
Consumer Redress:~£600,000
Customers:Nearly 40,000
Refund Programme:Ongoing
Latest Trading Update:30 Sep 2026

Last updated 5 October 2026

Marks Electrical: What Is Established Fact?

A clear separation of what the record establishes from what it does not — because the credibility of the critical material depends on not overstating it.

5 Key Facts
  • 01Established facts are sourced to the CMA, the company, or audited accounts.
  • 02Not-established items are not claimed on this site.
  • 03Correlation is not causation: the CMA case and the FY2026 decline are separate matters.
  • 04The company's mitigating facts are included because they are true.
  • 05September 2026 improvement is recorded as fact.
Primary EvidenceRead the record
S002 · CMA Press Release
CMA orders Marks Electrical to refund customers over pre-selected extra charges
Competition and Markets Authority / GOV.UK · 2026-06-18
Open source ↗
S003 · Final Infringement Notice
Marks Electrical Final Infringement Notice
Competition and Markets Authority · 2026-07-02
Open source ↗
S005 · RNS Announcement
FY26 Financial Results
Marks Electrical Group plc / RNS · 2026-06-19
Open source ↗
Established
  • The CMA opened an investigation on 17 November 2025.
  • The CMA issued a Final Infringement Notice on 15 June 2026.
  • Marks Electrical admitted the infringement.
  • A £720,000 financial penalty was imposed.
  • Approximately £600,000 in consumer refunds was ordered.
  • Nearly 40,000 consumers were affected.
  • Marks Electrical agreed not to appeal.
  • FY2026 underlying revenue declined 7.5%.
  • Adjusted EBITDA declined from £4.2m to £2.5m.
  • The statutory operating loss was £282,000.
  • September 2026 profit guidance improved.
Not Established
  • This site does not claim: Fraud.
  • This site does not claim: Theft.
  • This site does not claim: Criminal conspiracy.
  • This site does not claim: Deliberate deception by individual directors.
  • This site does not claim: Insolvency.
  • This site does not claim: That customers were 'robbed'.
  • This site does not claim: That the CMA case caused the company's revenue decline.
  • This site does not claim: That the company is going out of business.
ANALYSIS

Including facts favourable to Marks Electrical — that it stopped the practice, cooperated, admitted the infringement, settled early, received a 40% discount, and raised profit guidance in September 2026 — makes the critical material more credible, not less.

The fairness principle

We report regulatory findings as findings. We report company statements as company statements. We report media reports as reports. We distinguish fact from analysis. We link primary sources wherever possible. We correct material errors transparently.

Read the methodology
Marks Electrical Files

An Independent Investigation

An independent investigation into Marks Electrical, consumer law and the CMA case. Source-led, documented, and accountable.

Marks Electrical Files is an independent publication and is not affiliated with Marks Electrical Group plc or Marks Electrical Limited.

This website reports information from regulatory decisions, corporate filings, company announcements, financial statements, Companies House records and attributable news reporting. Regulatory findings are identified as such. Commentary and analysis are separately labelled. Readers are encouraged to review the original documents linked throughout this publication.

© 2026 Marks Electrical Files · Last updated 5 October 2026