Last updated 5 October 2026
Marks Electrical Timeline: April 2025 to June 2027
From the start of the CMA's strengthened consumer powers in April 2025, through the conduct period, the investigation, the Final Infringement Notice, the settlement, the FY2026 results, and the improved September 2026 trading guidance.
- 016 April 2025: relevant conduct period begins.
- 0217 November 2025: CMA investigation opens; practice stopped.
- 0315 June 2026: Final Infringement Notice issued.
- 0418 June 2026: settlement announced.
- 0530 September 2026: improved FY2027 profit guidance.
- 6 April 2025
Relevant period begins
The relevant conduct period begins following the commencement of the CMA's strengthened consumer powers.
6 April 2025Relevant period begins
The relevant conduct period begins following the commencement of the CMA's strengthened consumer powers.
- Apr–Nov 2025
Conduct examined by the CMA
Customers purchasing household appliances are automatically opted into paid optional services during checkout.
- 17 November 2025
CMA investigation opens
The Competition and Markets Authority opens an investigation. Marks Electrical stops the relevant checkout practice after the investigation opens.
17 November 2025CMA investigation opens
The Competition and Markets Authority opens an investigation. Marks Electrical stops the relevant checkout practice after the investigation opens.
- Nov 2025–Mar 2026
Evidence-gathering phase
The CMA collects information and evidence from the company.
- 15 June 2026
Final Infringement Notice issued
The CMA issues a Final Infringement Notice against Marks Electrical Limited.
15 June 2026Final Infringement Notice issued
The CMA issues a Final Infringement Notice against Marks Electrical Limited.
- 18 June 2026
Settlement announced
Settlement and regulatory action are publicly announced. Marks Electrical publishes an RNS (8538I).
- 19 June 2026
FY2026 results published
Marks Electrical publishes audited FY2026 financial results (RNS 9119I).
19 June 2026FY2026 results published
Marks Electrical publishes audited FY2026 financial results (RNS 9119I).
- 2 July 2026
Non-confidential notice published
The non-confidential Final Infringement Notice is published.
- 30 September 2026
Improved profit guidance
Marks Electrical raises FY2027 adjusted EBITDA expectations to at least £3.75m (RNS 8497W).
30 September 2026Improved profit guidance
Marks Electrical raises FY2027 adjusted EBITDA expectations to at least £3.75m (RNS 8497W).
- Until June 2027
Refund reporting horizon
Marks Electrical required to report to the CMA on implementation of the consumer refund process.