The CMA imposed a £720,000 financial penalty on Marks Electrical Limited after finding that customers were automatically opted into paid optional services without express agreement — an amount reflecting a 40% reduction because the company admitted the infringement and settled early.
5 Key Facts
01The final penalty is £720,000.
02The undivided penalty was approximately £1.2m.
03A 40% settlement reduction was applied.
04Marks Electrical admitted the infringement and agreed not to appeal.
05The CMA's exact figure is authoritative; the company's RNS rounded it to ~£0.7m.
Primary EvidenceRead the record
S002 · CMA Press Release
CMA orders Marks Electrical to refund customers over pre-selected extra charges
Competition and Markets Authority / GOV.UK · 2026-06-18
The 40% reduction reflected that Marks Electrical:
—admitted the infringement;
—agreed to settle early;
—accepted a streamlined administrative procedure;
—agreed to comply with the settlement conditions;
—agreed not to appeal.
COMPANY DISCLOSURE
The company's own RNS (18 June 2026) rounded the discounted amount to approximately £0.7m. The regulator's published exact figure is £720,000. This site uses the CMA figure as authoritative.
The Final Infringement Notice sets out the legal basis and the penalty calculation in full.
What the fine is — and is not
The £720,000 is a civil financial penalty for a consumer-protection-law infringement. It is not a criminal fine, and the regulator has not described the conduct as fraud, theft or dishonesty.